Features
We thought offering card services should be straightforward, so we made it that way.
From zero to sorted in 60 days*.
*Subject to card design & implementation
Features
Card management
We’ll help you get real debit cards with your branding into your customers’ hands the easy way.
- Card design
- Chip profile definition
- Risk profile definition
- Card product setup
- Card life-cycle management
- Transaction authorisation
- Financial approval, monitoring and reporting
Complete digital services
Our rich APIs provide access to value-added services to dedicated IBANS and virtual accounts, with customer protection front of mind.
- PIN selection
- Card freeze and unfreeze
- Lost or stolen card reporting and blocking
- Auto-reissue
- Instant issue replacement virtual cards
- In-app chat
Call centre
We provide 24/7 white-label customer support to take care of you and your cardholders.
- In-Hours Call centre for cardholders
- In-app customer service
- Disputes Management
- Fraud Investigation and Management
Settlements
We thought handling finances should be straightforward, so we made it that way.
- All scheme (MC, PIN4) settlement & reconciliation are handled via Mastercard®
- Settlement processing for entire business
- Settlement reporting
- Dispute management
- Chargeback management
- Fraud investigation
Management Information and Reporting
Our clear and simple integrated solutions enable you to work with back office providers to meet your single customer view requirements.
- QMR reports
- Monthly Mastercard scheme reports
- Daily Reconciliation reports
- MI feeds into Data Warehouse
- Generate custom reports to enable daily, weekly, and monthly analysis reporting
- Data Exchange – Extract and referencing available
- Audit Trail
Reconciliation
Keep it all on the record and make it look easy.
- Reconciles Mastercard® advisements to clearing files
- Reconciles accounts with Credit Unions
3D Secure
All Optimus Cards services feature PDS2 compliant 3D Secure to provide our customers with the latest cybersecurity protection.
What is 3D Secure?
3D Secure (3DS) is a card authentication technology with requires customers to complete an additional verification step when making online purchases.
The extra step greatly reduces the risk of fraud.
With Biometric Authentication and SMS prompts, cardholders have the peace of mind that their data and money is protected.
How 3D Secure works
The customer enters their card details at the checkout.
The customer is redirected to their bank to confirm the transaction.
The customer completes the verification steps to authorise their purchase.