Head of Financial Crime | Careers

Position: Head of Financial Crime

Reporting to: Chief Compliance Officer

Location: Brighton Office, or such other place as the Company may reasonably require on a temporary or permanent basis

Working Hours: 35 hours per week, with the flexibility to provide service and availability dependent upon the operational needs of the business

Note: In addition to the duties and responsibilities listed below the job holder is required to perform such other duties as may be assigned by management from time to time.

Responsible for managing our Financial Crime function, the ideal candidate will demonstrate a strong combination of leadership expertise, AML and Chargeback knowledge, strategic thinking, tactical planning along with the ability to complete analysis and prioritize multiple projects. The role requires the ability to develop strong partnerships and coordination with business partners.

Business accountability

With end-to-end on-boarding, fraud, Chargeback and risk processes provide to Optimus Cards’ partners, the Head of Financial Crime plays a key role in developing a robust financial crime prevention strategy, and continuously assess the effectiveness of Optimus Cards’ financial crime controls to ensure our approach is appropriate in meeting our regulatory and commercial objectives.

The role is responsible for protecting the business and its customers against all types of financial crime. This is achieved through detecting, investigating, and analysing fraudulent activities, ensuring losses are minimised and prevented where possible.

Responsibilities and principal tasks

• Delivering financial crime risk optimization projects for the business and its partners
• Working closely with the second line of defense and our MLRO to complete assurance activity and identification and remediation of any actions
• Driving process improvements initiatives aimed to enhance client experience
• Helping to build oversee solutions with technology at the heart of our financial crime mitigation strategies
• Develop financial crime assurance tools, to help monitor the adequacy and operational effectiveness of the various systems and controls
• Managing daily AML On-boarding operational activities – pipeline management, prioritisation, planning, work allocation
• Reviewing On-boarding Productivity and Quality Assurance result in order to identify trends, roots causes and required action plans
• Monitoring fraud risk through the customers lifecycle, to provide timely detection of emerging patterns in criminal activity
• Devise and deliver relevant training to the business and its partners
• Producing regular analysis reports and KPIs covering all financial crime prevention and detection systems and controls
• Lead the team in handling card disputes and second presentments
• Responsible for the design and delivery of operational processes relating to card disputes and second presentment
• Ensure card scheme compliance of our products, processes and activities in respect of credit, risk and fraud initiatives

Knowledge and Experience

• Strong knowledge of AML requirements including Economic Sanction laws and regulations
• Experience in configuration and optimisation of KYC and fraud detection tools
• Proven experience working at a management level
• Hands-on experience in analytics and strategy development
• Good project management and organisational skills
• Expert knowledge of Visa and MasterCard dispute rules
• Practical knowledge of of Vrol and Mastercom/Mastercard Connect tools
• Knowledge of Section 75 claims is advantageous

Qualification and Education

• A recognised Financial Crime related industry qualification is essential
• A degree level qualification would be advantageous

Personal Attributes

• Strong customer focus – ensuring the best possible outcome for the customer and the business
• Ability to work accurately to tight deadlines in demanding environment
• Excellent communication skills (both oral and written)
• A critical and strategic thinker with a drive to using automated processes to increase efficiencies
• You know when to delegate versus when to jump in and do something yourself
• Being an excellent people manager, unblocking your team, empowering the team for high delivery and high performance while helping them to grow professionally

Please apply via LinkedIn, or send your CV to [email protected]